Pandemics drive sustained change and variable demand.

Pre pandemic, most organisations thought they were staffed to meet demand or otherwise set revenue targets to recoup costs and achieve financial sustainability. Post pandemic, demand planning and management have become more important. Demand variance requires an agile management response. When demand drops and major operating costs remain constant, financial performance declines.

This workshop challenges thinking on demand, capacity and utilisation. Participants use digital transformation insight and demand planning tools to develop an agile digital workforce strategy.