Picture of the author

PasarTrainer Terms & Conditions

Welcome to PasarTrainer.com. By using PasarTrainer (including PasarTrainer and its related sites, services and tools), You agree to the following Terms & Conditions (“Terms”). This Terms is effective on January 1, 2020, for current users, and upon acceptance for new users.

Our services enable individual learners and institutional learning management (“Clients”) to connect with individual and/or institutional training providers (the “Training Providers”, collectively with Clients, the “Users”) who provide live and recorded instruction, mentoring, and learning services, both privately or publicly, via PasarTrainer (“Services”). The Services include, without limitation, facilitating and hosting private courses, public courses and supporting materials, and taking feedback from Users.

From time to time, We may update these Terms to clarify our practices or to reflect new or different practices, such as when We add new features, and PasarTrainer reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If We make any material change to these Terms, We will notify You using prominent means such as by email notice sent to the email address specified in Your Account or by posting a notice through Our Services. Modifications will become effective on the day they are posted unless stated otherwise.

Your continued use of Our Services after changes become effective shall mean that You accept those changes. You should visit the Services regularly to ensure You are aware of the latest version of the Terms, as any revised Terms shall supersede all previous Terms. PasarTrainer may modify the Services or discontinue their availability at any time. These Terms are provided for convenience and You understand and agree that the English language will control if there is any conflict


Before You purchase Services from PasarTrainer, You must read and accept all of the Terms in, and linked to, this Terms. We strongly recommend that, as You read this Terms, You also access and read the linked information. By accepting this Terms, You agree that this Terms will apply whenever You use PasarTrainer sites or Services, or when You use the tools we make available to interact with PasarTrainer sites and Services

Client Terms & Conditions

If You are a Client, these Terms & Conditions contain the terms and conditions of Your participation as a Client which purchase PasarTrainer’s services. As a Client, You represent, warrant, and covenant that;

  1. You are have the legal capacity and/or authorization to represent yourself or your organization to purchase services from Training Providers via PasarTrainer Application & Platform

  2. You will only use the Application, Platform and Services for their intended and lawful purposes;

  3. You will keep your account password or any identification we provide you which allows access to the Service secure and confidential. If you share the account password or any identification (including without limitation authentication code) with or otherwise disclose them to any third parties such as your partners or employees, you agree that the third parties shall have the authority to act on your behalf (including without limitation indicate acceptance to any additional terms as PasarTrainer may make available to you whether via the Application or otherwise);

  4. You will not use the Application, Platform & Services to create nuisance, annoyance, inconvenience or make fake orders;

  5. You shall not contact Third Party Providers and/or Training Providers who partner with PasarTrainer for purposes other than the services provided in PasarTrainer Application & Platform.

  6. Where applicable, you will not create or compile, directly or indirectly, any collection, compilation or other directory from any content displayed on the Application or Platform except for your personal, non-commercial use;

  7. You will not transfer Your PasarTrainer account (including feedback) and User ID to another party without our consent;

  8. You will not distribute any virus, worm, spyware or any other computer code, file, technologies or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment, or any other aspect of the PasarTrainer site or the interest or property of PasarTrainer users;

  9. You will adhere to our payment process and policies which will cater your personal and/or organizational needs,

  10. You will not violate any laws, third party rights or our policies;

  11. You will not circumvent or manipulate our fee structure, the billing process, or fees owed to PasarTrainer;

  12. You will not export or re-export any PasarTrainer tools, except in compliance with the export control laws of any relevant jurisdictions and in accordance with posted rules and restrictions;

  13. You are not authorized to enter any contract, enter any commitment and/or sign any document on behalf of Pasar Trainer without written authorization from the Board of Directors of Pasar Trainer or a delegate of the Board. You must not represent or suggest that You have such authority to any third party

  14. You guarantee Your data which are submitted to Pasar Trainer are real and valid data of Yourself. Pasar Trainer will not be held responsible if the data You submit are invalid.

  15. You must not make disparaging comments about Pasar Trainer, its clients, associates and/or employees (including via social media). Any inconvenience that You experience resulting from Pasar Trainer should be directly communicated to Pasar Trainer. Pasar Trainer will take action to ensure that Your inconvenience is resolved

  16. You will not use our sites, services or tools if You are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using our sites, services or tools.

1. Using PasarTrainer Application & Platform for Ordering Services

1.1. You are required to setup Your personal and/or company profile in our system.

1.2. You will also provide several data such as Company Tax ID, User Email, User Name, User Phone Number and User Organization Role (if applicable). These data will be solely for business dealings within PasarTrainer Application and Platform.

1.3. You may browse Services in PasarTrainer Platform which are offered by Training Providers who partner with PasarTrainer and purchase Services from them.

1.4. Upon purchasing such Services, you understand that the Training Providers represent themselves and PasarTrainer only provide supports in terms of payment, taxation, and product placement.

1.5. Upon purchasing Services in the Application and Platform, You are required to adhere to the process where there will be pointers to guide you along the process. When necessary, you may contact the Training Provider to have discussions regarding the service via In-App Chat. When necessary, our client representative will also facilitate you in having discussions with the Training Providers.

1.6. When the purchase or order process is finished, you may edit the training date, venue and/or cancel the training class at a maximum 14 calendar days prior to the training date.

1.7. When the training class execution is finished, you will receive Training Report from the Training Providers.

2. Payment of Services

2.1. For Individual Clients, you are required to directly pay upon purchasing our Services (i.e. Public Class Ticket, Mentoring Session Tickets, etc). You may conduct the payment via Bank Transfer, Credit Card or other payment methods available in the Application.

2.2. For Corporate Clients, you are required to conduct payment after receiving invoice from PasarTrainer where the payment terms will be notified in the invoice.

2.3. All payments are subject to applicable taxes.

3. Cancellation Policy

3.1. The Training Providers may cancel provision of certain services within their agreed SLA (i.e. cancellation of Public Class session, cancelation of Mentoring// Coaching Session). When such cases happen you will be notified and your payment will be fully refunded if you have made prior payments.

3.2. For Corporate Clients, You may cancel the training class that you have finished ordering at a maximum 14 calendar days prior to the training date.

4. Refund Policy Upon Cancellation and/or Major Changes

4.1. In the case of Training Cancellation and/or Major Changes (Price Increase, Date, Time, Location) will result in notification being sent out to the You who have purchased Your class(es) and are entitled for a complete refund. The refund process will be handled by PasarTrainer

5. Marketing Promotion

5.1. PasarTrainer may at times use your data (i.e. purchase behaviour) to create fit-for-purpose marketing and promotion for You.\

Privacy Policy

Pasar Trainer will provide You access to certain Pasar Trainer services, facilities and resources to conduct Your business with Pasar Trainer. In order to do this, Pasar Trainer will request and may use Your data with Your consent. All data that You submit to Pasar Trainer will be protected and used for business with Pasar Trainer only such as:

  1. Development of User Profile

  2. Refund to Clients

  3. Training Result and Feedback Sessions for Users

  4. Communication with Users

  5. Provide Personalized Service for Users

  6. Data Analytics for Performance Measurement

  7. Client Payment Processing

We will ask for Your consent before using Your information for a purpose that isn’t covered above.


PasarTainer’s services are only a marketplace for Training Providers and Clients. We do not hire or employ Training Providers nor are We responsible or liable for any interactions involved between the Training Providers and the Learner who purchase a Training Providers’ course via the Services. We are not responsible for disputes, claims, losses, injuries, or damage of any kind that might arise out of or relate to conduct of Training Providers’ or Clients, including, but not limited to, any Clients reliance upon any information provided by a Training Providers. We do not control submitted content posted on the Services and, as such, do not guarantee in any manner the reliability, validity, accuracy or truthfulness of such submitted content. You also understand that by using the Services, PasarTrainer may expose You to submitted content that You consider offensive, indecent, or objectionable. PasarTrainer has no responsibility to keep such content from You and no liability for Your access or use of any submitted content, to the extent permissible under applicable law

Governing Law

This Terms of Use is governed and shall be construed in accordance with the laws of Republic of Indonesia. Any dispute arising between Users and PasarTrainer shall be settled amicably. If such dispute cannot be settled amicably by deliberation, Pasar Trainer and You agree that the dispute shall be settled with the mechanism governed under the prevailing laws and regulations


You agree to indemnify and hold harmless PasarTrainer and its employees, representatives, agents, and affiliates, against any and all claims, suits, actions, or other proceedings brought against them based on or arising from any claim resulting from Your breach of these Terms. You will pay any and all costs, damages, and expenses, including, but not limited to, reasonable attorneys’ fees and costs awarded against or otherwise incurred by Us in connection with or arising from any such claim, suit, action, or proceeding

In General

  1. You warrant that these by reading this Terms of Use, You have not relied on any statement about its subject matter, except as provided in this Terms of Use.

  2. Users and PasarTrainer will perform any further act reasonably required to give effect to their obligations or preserve the rights to set out in this Terms of Use.

  3. If a provision of this Terms of Use is invalid or unenforceable in a jurisdiction: it is to be read down or severed in that jurisdiction to the extent of the invalidity or unenforceability; and that fact does not affect the validity or enforceability of that provision in another jurisdiction or the remaining provisions.

  4. You acknowledge that You have had sufficient time to review the contents of this Terms of Use and seek legal advice, and that You fully understand the contents of this Terms of Use.