The Art of Selling

In achieving its goals, every seller sometimes faces challenges to be able to change mindsets and sharpen their skills. Facts prove that the success of achieving a sales goal is strongly influenced by the behavior and selling skills (salesmanship) of the sellers who are actors as well as stakeholders (stakeholders) of a business institution. Salesmanship can be interpreted as an art of activities performed by salespeople to engage with customers, resulting in communication and interaction with prospective customers. In turn, selling skills will influence potential customers to make decisions to buy products/services.

After completion of this program, participants will be better able to:

1. Having more insight about their communication and marketing style
2. Understand about psychology of customers' needs and behaviors to build customer engagements
3. Having strategy for dealing with difficult customers and sharpen their selling skill in handling objections
4. Able to apply tools to analyze and plan according to characterisitic and needs of different industries