Introduction to Operational Risk Management

The need for risk mitigation capabilities, especially operational risk, is becoming increasingly important for all employees, particularly managers and supervisors. This is very important considering that operational risk is a type of risk that is inherent in every working unit in various types of businesses and has the potential to have a significant impact on losses. Therefore it is urgent to have the basic knowledge and operational risk capabilities; starting from identifying, and measuring, to implementing the type of control or mitigating operational risk and monitoring it, including the causative factors.

After completion of this program, participants will be better able to:

• Understand the definition and type of risk in the banking industry
• Understand more about operational risk, its causal factors, and the reason why it's important to be managed
• Conduct operational risk management process
• Develop operational risk management tools and understand how to use it
• Set up an appropriate action plan for control improvement based on root cause analysis