Effective Operational Risk Management

This training program provides participants with a structured and practical understanding of operational risk management. It covers frameworks, governance, methodologies, and tools to identify, assess, and mitigate operational risks. Through case studies and simulations, participants will learn how to manage loss events, strengthen internal controls, and enhance reporting practices. The program is designed to be applicable across financial and non‑financial institutions, ensuring operational risk management supports resilience, compliance, and strategic objectives.

Program Objective

• Understand the fundamentals of operational risk and its impact on organizations.
• Apply governance structures and the Three Lines of Defense in operational risk management.
• Identify, assess, and prioritize operational risks using structured methodologies.
• Implement practical tools such as RCSA, KRI/KCI, and loss event databases.
• Integrate operational risk management into business processes and decision‑making.
• Analyze case studies of fraud, system failures, and process breakdowns.
• Strengthen reporting and communication of operational risk to management and regulators.