The modern executive secretary and PA role has changed considerably over recent years. Nowadays it is very much more about relationships as well as the tasks. True professionals are aware of the essential skills involved in communicating with colleagues and clients. The executive secretary and PA is the Ambassador for the Manager.

The course has been carefully designed to enhance your existing skills by providing you with a complete awareness of the issues of communication, relationships and career development. You will have opportunities to reflect on your current practice and ensure you return to work completely prepared to be effective and persuasive in your daily communications and interactions.