Strategic Conflict Resolution: Building Stronger Organization

The Conflict Management training program based on the TKI (Thomas-Kilmann Conflict Mode Instrument) training is designed to equip participants with the knowledge and skills necessary to effectively manage conflicts in various settings. The training process consists of three main stages: Assess, Discover, Implement

After the completion of this program, participants will be better able to:

• Learn to avoid using conflict modes out of habit or personal preferences
• Understand the importance of choosing conflict modes based on specific situation attributes
• Utilize one or more of the five conflict modes based on The Eight Key Attributes of a Conflict Situation
• Emphasize thoughtful and intentional selection of conflict modes for effective conflict resolution
• Enhance conflict management skills by considering situational factors for mode selection