Professional Skills – Feedback and Coaching

This program equips senior leaders with practical feedback and coaching skills to strengthen leadership impact, improve communication quality, and foster a high-performance culture. Participants will learn how to deliver constructive feedback that motivates improvement, coach individuals through resistance and fixed mindsets, and create trust-based conversations that encourage accountability and healthy dialogue across teams.

After completion of this program, participants will be better able to:

• Deliver constructive feedback confidently and professionally
• Apply coaching techniques to support growth and performance improvement
• Handle resistance and difficult conversations with empathy and clarity
• Build trust and psychological safety across reporting lines
• Encourage accountability and healthy dialogue within teams
• Strengthen leadership communication to improve collaboration and engagement