Practical Coaching and Counselling for Leaders

Certificate of completion (supplied by PasarTrainer)

Training Material

Quiz Result

A multiple-choice test to assess the participants' proficiency level prior to enrolling in the training program.


Pre-Test (20 Questions - Closed Book)

* Coaching Traps and Pitfalls
* Lesson Learned and best Practices
* Shifting to counselling and or Mentoring


This module explains an overview of Traps that make coaching fails


Module 5. Coaching Traps

* The role of people manager
* Skill/Will Matrix


This module explains an overview of manager has the role in developing people with the right tools to identify each of their team member curve.


Module 1. The Roles of People Managers

*  Group exercise : Coaching Experiences Sharing
*  Presentation : Group share on their findings and learning


A group discussion (case study) where participants are asked to share their coaching experiences and how it works or fail


 Presentation : Group discussion on Coaching Traps 

*  Career Coaching
*  Performance Coaching
*  Coaching for Success
*  Coaching for Improvement
*  Counselling 


This module explains an overview of Career Coaching, Performance Coaching, Coaching for Success and Counselling


Module 6. Coaching Conversation for specific Purposes

* Individual exercise : Skill/Will matrix for team member
* Debriefing : Group discussion on Skill/Will Matrix"


An individual activity or exercise (case study) where participants are asked to identify their team member skill/will matrix


Worksheet

*  History of Coaching
*  Coaching and other Development approaches
*  Coach  Framework (ICF  definition)
*  Coaching Principles


This module explains an overview of Coaching History including its  differences with other people development approaches


Module 2. Coaching Origins

*  Team vs Group Coaching
*  Team Coaching Principles & Tools
*  Role of Leader in Team Coaching


This module explains an overview of team Coaching and how and when to use it


Module 7. Team Coaching

*  Individual exercise : Coaching vs Others approaches
*  Debriefing : Group discussion on the differences


A role play or exercise (case study) where participants are asked to experience the difference approaches of Coaching, Mentoring and counselling


 Case Study

*  Group exercise : Team Coaching
*  Debriefing : Group discussion on Insights and Challenges


A group exercise (case study) where participants are asked to exercise Team Coaching


*  Building Trust
*  Being Presence
*  Active Listening
*  Effective Questioning
*  Facilitating Growth


This module explains an overview of Key Competencies people manager should master in delivering Coaching (or Counselling)


Module 3. Key Competencies

*  Identify the Needs of Coaching
*  Setting Goals & Measurements
*  Set up Coaching Agreement
*  Coaching Documentation and Evaluation


This module explains an overview of Implementation Coacihng Program in the organization


Module 8. Developing Coaching & Counselling Program

A multiple-choice test to assess the participants' proficiency level after enrolling in the training program.


Post-Test (20 Questions - Closed Book)

*  Group exercise : Being Presence, Active Listening, Effective Questioning
*  Debriefing : Group discussion on Insights and Challenges


A group exercise (case study) where participants are asked to actively listen and ask effective questions


This module explains an overview of tools that can be used to conduct coaching conversation


Module 4. Coaching Tools

*  Group exercise : Coaching Exercise
*  Debriefing : Group sharing on insight and learning


A demo is conducted to participant in giving a clear process of coaching conversation and participants are asked to exercise coaching tools


Demo

In this uncertaint environment of business, changes happen at anytime and it impacts how organization maintain their business including the way they work. People are expected to be more agile, but on the other side, they are not ready to response in an agile manner. this leads to personal problem and drain to their unproductive behaviors.

Mitigating the bigger effect from that situation, people manager needs to empatethicaly response to and play their role to ensure their team have the right mindset and resiliency to strive. Coaching and counselling can be used as a tool for managers to be presence and facilitate their team growth. 

After completion of this program, participants will be better able to:
*  Identify which development approach for team member as part of their role as People Manager
*  Differentiate the use of Coaching and other approaches including Counselling 
*  Understand the key Competencies on delivering Coaching and counselling
*  Demonstrate the coaching competencies in a standard manner
*  Develop coaching program in the context of people development in organization
* Set up appropriate action plan for improvement