Recruit, Select, and Induct Staff

Certificate of completion (supplied by PasarTrainer)

Training Material

Participants will learn the tools that are being used for the personality test.

Personality Test

- Identify recruitment needs based on monitoring of service and efficiency levels in the organisation

- Consult colleagues about staffing needs and job descriptions

- Obtain approval for recruitment according to organisational recruitment policies

- Use job descriptions to develop clear and concise selection criteria

- Ensure criteria incorporate customer service attitude and experience to ensure a 
fit to the position

Participants will learn the first step in recruiting process which is identifying the needs of the company. 

Identify Recruitment Needs

- Use selection criteria as the basis for selection, ensuring merit-based selection and adherence to equal employment opportunity principles

- Participate in selection processes

- Evaluate applicants for customer service attitude and experience to ensure a fit to the position

- Select people according to their attitude, aptitude and fit to the existing organisational culture

- Communicate selection recommendations to appropriate colleagues

- Make employment offers according to organisational procedures

- Advise new employees about employment details according to organisational policy

- Create and maintain accurate, clear and complete records of the selection process

Participants will learn step-by-step in the staff selecting process.

Select Staff

- Choose and organise selection processes taking into account job skill requirements

- Create and disseminate advertisements for positions

- Process applications according to organisational policy

- Review applications against selection criteria and choose applicants to progress to interview

- Inform unsuccessful applicants of decisions and provide other recruitment information in appropriate media within reasonable timeframes

- Establish any special needs and make necessary arrangements for those progressing

- Document and file recruitment records and decisions according to organisational policy

Participants will learn the right process of administering recruitment as part of the process.

Administer Recruitment

Participants will learn the proper technique of interviewing candidates to find the right people for the organization.

Interview Techniques

- Plan content and format of induction programs to reflect organisational objectives and policies

- Include all appropriate information in induction programs according to organisational policy

- Liaise with operational colleagues to ensure induction programs are implemented in a manner that minimises operational disruption

Participants will learn how to plan and organise the induction program.

Plan and Organise Induction Program

- Administer the recruitment, selection and induction process for each of the following recruitment needs at least once:
casual, contract or temporary full time or part-time, permanent

- Develop selection criteria for each of the above recruitment needs

- Conduct fair and equitable selection interviews for each of the above recruitment situations

- Evaluate at least one applicant in each of the above selection processes to select individuals that meet a specific organisational need

Participants will learn how to evaluate applicants according to the company's selection needs.

Performance Evidence

Recruitment, selection, and induction are part of the human resources process to find, hire and train new employees. The talent pool in today's global market is often very big and very competitive. Without a strategic process in place, human resource leaders might not bring the most appropriate talent into the company. This is sometimes called full life-cycle recruiting.