Professional General Affairs Management Continuous Improvement

Today’s GA officer have to think strategically about their position and about the impact of the current and foreseeable turbulent conditions. They have to monitor the internal & external party requirement to deliver service excellence as supporting company operation and increase productivity in workplace. Multitasking job have to manage efficiently regarding continuous improvement program facing the VUCA (volatile, uncertainty, complex and ambiguity) with modern system GA team have to support the business & organization well enough to know what kind of suitable service will be provide for General Affairs's stakeholder as well as effective cost management.

After completion of this program, participants will be better able to:

• Understand the concept of General Affairs Management & Continuous Improvement to deliver service excellence for GA's stakeholder
• Formulate strategic objectives and plan in General Affairs with PDCA, DELTA & SWOT to identify any waste that can increase cost and time in relation to prepare appropriate solution
• Develop the required strategy implementation support systems & resources and lead the implementations of strategic plans
• Set up appropriate action plan for continuous improvement and sustain business
• Prepare modern General Affairs Information System with digitalization