Performance Management: Practitioner (Level 2)

Knowing what performance management is (Level 1) is very different from being able to design and run it. This Practitioner program gives HR professionals and managers the hands-on tools to build a PM system, measure performance with the right instruments, conduct meaningful appraisal interviews, and link performance outcomes to rewards and development.

After completing this program, participants will be able to:

• Design a simple, workable PM system suited to an SME context
• Build a competency framework and develop measurable KPIs and job descriptions
• Apply at least two performance measurement tools (e.g., KPI scorecard, 360° feedback)
• Conduct a structured performance appraisal interview with confidence
• Link performance results to compensation decisions and development plans
• Initiate constructive conversations with underperforming employees