Organization Development for HR & People Practitioner

Organizations often face challenges such as unclear job roles, overlapping responsibilities, KPIs that do not reflect real work, and unbalanced workloads within teams. These issues reduce productivity, create conflict, and impact overall business performance. At the intermediate level, HR and people practitioners are expected to not only understand organizational structure, but also ensure that Job Descriptions, performance indicators, and workload distribution are clearly defined and aligned with business needs. This program provides practical tools and step-by-step guidance to help participants analyze job roles, align KPIs with responsibilities, and conduct simple workload analysis to support effective manpower planning and organizational efficiency.

After completion of this program, participants will be better able to:

• Understand the basic concept and role of Organization Development
• Identify common organization structure and role problems
• Develop clear and measurable Job Descriptions
• Align KPIs with job responsibilities
• Conduct simple Workload Analysis calculations
• Identify manpower gaps (overload or underload)