EN
Customer Experience, Service Excellence, Communication
Program detail
Customer Experience, Service Excellence, Communication
Program detail
Level
Basic
Delivery method
Online & offline
Duration training
8 hours x 1 day
Program summary
Boardgame Based Learning dan Values Based Coaching untuk membangun Customer Experience melalui Personal Values Assessment, Communication Excellence, Customer Journey Mapping, Service Blueprint, SERVQUAL Reflection dan 30-60-90 Days Action Plan.
In-house
Hospitality
Customer Experience, Service Excellence, Communication
Rp 1.925.000 / pax
Level
Basic
Delivery method
Online & offline
Duration training
8 hours x 1 day
TOOLS
PARTNERSHIP
SERVICES
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