Basic Banking Operations

Certificate of completion (supplied by PasarTrainer)

Training Material

A multiple-choice test to assess the participants' proficiency level after enrolling in the training program.

Post-Test (20 Questions - Closed Book)

1. Banking Operations Snapshot
2. Operations Roles & Responsibilities
3. Branch Operation

This module explains the fundamental of banking operations to provide a general knowledge to the participants.

Overview of Banking Operations

1. Type of Accounts
2. Know Your Customer (KYC/ CDD)
3. Customer Data Maintenance
4. Payment Operations
5. ATM Operations
6. Wealth Management Operations
7. Treasury Operations
8. Loan Operations
9. Trade Operations

Participants will learn different types of banking business operations (e.g. payment, ATM, wealth management, etc.).

Bank Business Operations

1. Operations Service and Support
2. Reconciliation and Reporting
3. Compliance Operations

Participants will learn the impact and inner workings of control and compliance in relation to banking operations.

Operations Administrative Control & Compliance

A multiple-choice test to assess the participants' proficiency level prior to enrolling in the training program.

Pre-Test (20 Questions - Closed Book)

This training will teach participants the basics of banking operations in a banking business. In this class, participants will learn different types of banking operations (e.g. payment, loan, treasury, trade operations, etc.) and how to ensure control and compliance of banking operations.