Credit Operation in Digital Era	

The program course equips participants with the knowledge and skills necessary to understand the credit management process in traditional ways and how it changed towards the digitalization era and its impact on the business process as well as digital culture transformation.  

After completion of this program, participants will be better able to:
* Understand the nature bank way of traditional lending activities 
* The value digital lending brings to your business, the benefits of lending process automation, and industry trends in digital lending. 
* How to streamline the customer experience in digital lending transformation
* Understand the four levels of lending digitalization 
* Managing culture shift in digital lending operation 
* Understanding data sources in retail lending platform 
* How to maximize lending business in Fintech partnership

Certificate of completion (supplied by PasarTrainer)

Training Material

* 4 Major trends in digital lending 
* Traditional players are reacting with agility   
* Digital lending mechanism

This module explains an overview of the trends of digital lending specifically in Indonesia.

Module 3: Industry Trends in Digital Lending 

A multiple-choice test to assess the participants' proficiency level prior to enrolling in the training program.

Pre-Test (20 Questions - Closed Book)

* The understanding of traditional ways of the lending business and how it changes.
* Basic Principle of Credit Analysis

This module explains an overview of the traditional lending business and its process.

Module 1: Traditional Lending Business 

* Managing cultures shift 
* A practical guide to getting started  
* Core of digital lending model 
* Fintech partnership
* Data sources in digital lending platform

This module explains an overview of how to implement digital cultures and their impact on company organization and business.

Module 4: Implementing Digital Cultures 

* Value of digital lending for business
* Streamline customer experiences in digital lending 
* Four-level digitalization 
* Integrated digital lending system 
* The need for an agile approach

This module explains an overview of Digital Lending Transformation.

Module 2: Digital Lending Transformation 

A multiple-choice test to assess the participants' proficiency level after enrolling in the training program.


Post-Test (20 Questions - Closed Book)

Group exercise in break-out room session: Each team will have time to explore and choose sample banks that will be discussed and present their ideas.

A group role play or exercise (case study) where participants are asked to assess and compare banks in Indonesia that still apply traditional lending vs digital lending operations. What are the benefits and obstacles?

Case Study

Specialist in Credit Risk Management, Digital Banking Strategy and Channel, Operation & Service Excellence, Customer Relationship Management, Leadership