EN
One Stand, One Mindset, One Experience
Program detail
One Stand, One Mindset, One Experience
Program detail
Level
Basic
Delivery method
Offline
Duration training
2 hours x 1 day
Program summary
Sesi ini akan membahas Pengertian customer-centric mindset, Memahami kebutuhan eksplisit & implisit pelanggan, Studi kasus layanan buruk vs layanan prima, Teknik komunikasi empatik, Knowing your self, Knowing your customer, dan Whats your Personality?.
In-house
Communication
One Stand, One Mindset, One Experience
Rp 500.000 / pax
In-house
Communication
Level
Basic
Delivery method
Offline
Duration training
2 hours x 1 day
TOOLS
PARTNERSHIP
SERVICES
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