High Impact Communication and Selling: The Art of Influencing Others

As a salesperson in the banking industry, we must be able to communicate very well with internal and external customers. Good communication skills certainly make it easier for a salesperson to build good and close relationships with customers, which in turn can easily achieve sales targets. With good communication skills, a banking salesperson can go through and enjoy all the sales cycle processes very well. All problems and challenges at every stage and process of selling can be minimized with good communication skills.

In this training, the participants will:

1. Have a positive sales mindset in completing daily activities in the workplace.
2. Communicate assertively with customers and stakeholders.
3. Have strong skill in consultative selling skills:

• Prospecting and approach to the customer
• Probing technique
• Effective sales presentation
• Handling customer objection
• Negotiation skills techniques
• Sales closing techniques

4. Be a trusted sales consultant to the customer.