Effective Communication for Management Trainee

Certificate of completion (supplied by PasarTrainer)

Training Material

Quiz Result

A multiple-choice test to assess the participants' proficiency level prior to enrolling in the training program.


Pre-Test (20 Questions - Closed Book)

* Understanding definition of Communication
* Identifying types of communication
* Explaining & practice the types of communication-based on situations in work life.


This module explains an overview of content Definition of communication that happened in daily life and the types.


Module 1: Definition & Type of Communication

* Group exercise: identify and determine the experience of communication life in society and work.
* Unlearn - Relearn: Discussion about the objectives and the types.


In a role-play or exercise (case study), participants are asked to observe and identify several steps and ways to achieve the content objective.


Case Study I

* Understanding the language we speak in the office
* Understanding the vocal, voice, and visual (3V) when we communicate
* Practice the 3V


This module explains an overview of role and importance of communication during work for some levels.


Module 2: the role and importance of communication in office

* Defining the DISC Profiling 
* Understanding the people background (Culture & education)


This module describes the character of people with strengths and weaknesses.


Module 3: Understanding people Characters and how to deal with them

* Defining the generation level & Gap
* How to deal with each generation


This module explains an overview of people personalities based on the age and level in office.


Module 4: Implementation Communication with different level & age

* Facilitator give the task to every group they should finish in a certain time and they must practice their communication way to the team.



Practice 

Interactive games quiz and Q&A sessions to help provide a further understanding of the questions asked by participants


Q&A Session

A multiple-choice test to assess the participants' proficiency level after enrolling in the training program.


Post-Test (20 Questions - Closed Book)

Communication is the key to everything that happens in the world. Without communication, all desires and minds are just wishful thinking. In employment relationships, Communication is an important factor in achieving good and good performance. Both Verbal communication and Non Verbal communication.
In today's all-digital world, communication can be done in various ways to anyone. This is a concern in the use of effective and good communication in communicating in the digital world. Therefore, every person must be able to carry out verbal communication and Non-Verbal communication.

After attending this training, participants are expected to be able to:
* Understand the basic concepts of Communication
* Understanding the benefits of Communication
* Understand the concepts of Verbal Communication & Non Verbal communication.
* Understanding Techniques – Effective communication techniques in the Work
