Crisis Communication Management

"Bonus buku Manajemen Krisis, Isu, dan Risiko untuk peserta yang mengikuti training ini"

What is Crisis? It is “an unplanned visibility”, can strike at any time to anyone! Here is the Crisis Management Concept: “A General Plan Designed to manage how a company responds if a disaster strikes” Therefore first and foremost Directors, Management, Operational Staff must really understand about the Logical Communication Strategy when a disaster suddenly blast in an industry compound or a sudden accident happened. Why Crisis Communication is so important?

• Helping to manage crisis is the ultimate assignment of the Board of Directors and Senior Management

• Developing an organization’s response not only to crises but also to public issues

What was the overriding objective in managing the crisis?

• Establishing an Executive Operational Team

• Develop a Procedure to establish a monitoring system communication consisting of a policy maker, spoke person, job assignment, strategic content and its tactical implementation

• Deciding on communication to stakeholders

• Establishing a strategic and anticipative actions

• Developing a strategic scenario

• Deciding on priority actions

Crisis is a facet of Risk Management, although it is probably untrue to say that Crisis Management represents a failure of Risk Management since it will never be possible to totally mitigate the chances of catastrophes occurring. Crisis management is occasionally referred to as Incident Management, although several industry specialists say that the term Crisis Management is more accurate. Be sure your company has a crisis management team!

In-house Training conducted in English and Indonesian suiting to the industry’s needs. A simulation based on Health Safety Environment & Security (HSES) Risk Management could be prepared. Public Relations & Media Relations handling as well as a Crisis Center set-up training ready to be designed based on request.