Basic Japanese Business Manner

Japanese have their own unique culture and values. Business etiquette/manner used at companies is one of them, and there are many people struggling with navigating this culture. Meanwhile, Japanese business etiquette is quite well-known, and it is also understood across some Asian countries. Some basic manner includes name card exchange, self introduction, meeting room seating arrangement, timeliness, ho-ren-so, etc.

This course is intended to introduce this business etiquette in a simple yet comprehensive way so you will less likely be embarrassed or minimizing awkwardness in an official setting.

After completion of this program, participants will be better able to:

• Conduct proper name card exchange with a Japanese counterpart and short self introduction
• Seating/standing chart based on hierarchy
• Japanese “timeliness”—the meaning of being on-time
• Understand Japanese mentality in teamwork vs. individual performance
• Understand HO-REN-SO: way of communicating a certain subject to both colleagues and supervisors
• Understand Japanese spirit of emphasizing processes vs. result orientation
• Perceive Japanese body language and facial expression